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Renew her Girl Scout membership today!

Renew

Your Next Step, Powered by Girl Scouts!
New Badges, New Journeys, New Discoveries

What path will you choose next year? With new programs in outdoor adventure and STEM and the promise of dozens of new skills to learn and awards to earn, at Girl Scouts the trail is yours to blaze! You’re a force to be reckoned with, and we can help you unleash more of that unstoppable potential—in a place that’s all about championing girls’ success. Whatever the next step looks like for you, we can help you make it happen.  


Not yet a member? Join now

Renewal FAQs

Trouble logging in?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Still having issues? Contact our Customer Care or give us a call at 907-248-2250.

Why should I renew during Early Bird?

Early Bird Registration is Girl Scouts of Alaska's spring renewal opportunity where members can renew for the upcoming year and receive great perks, like a patch, an extra 5 cents ($0.05) per box in the 2020 Cookie Program, and for each registered girl, troops earn an entry into a drawing to win 1 of 3 prizes: 

  • Troop STEM Patch of the Month Party in your local community led by GSAK STEM Director
  • Troop guided hike or outdoor program in your local community led by GSAK Outdoor Education Specialist
  • Journey package of troop's choice - Adult guide, girl books, and awards

View requirements and more details here.

Why should I participate in Fill Your Troop?

If you fill your troop per the level requirements, then  each girl in your troop and leaders will receive the 2019 My Next Step Patch in addition to one entry into a drawing for an additional 5 cents ($0.05) per box for the 2020 Cookie Program. 

More details here.

What about financial assistance?

Girls and adults who are requesting financial assistance must renew membership individually, not with their troop. Troop leaders cannot request financial assistance on behalf of a girl. 

Girl Scouts of Alaska Confidential Financial Assistance Request

Do I need another background check?

Adult Girl Scout members holding a Girl Scout volunteer role are required to complete a background check every three years. The background check is completed online.

Following the completion of a membership renewal, all volunteers who have not completed a background check in previous years, or have not completed a background check in the past three years, will be asked to complete a background check.

Volunteers completing the background check will receive an email from the background check vendor, including specific directions on completing the background check.

Do I need to renew if I have a Lifetime Membership?

Lifetime members must confirm their volunteer role(s) for the 2019-2020 membership year in MyGS. This ensures we have accurate information about how you are participating this year. There is no payment required to confirm your role. 

How to Renew a Troop: Step-by-Step

Troop Leaders, you can use the following step-by-step instructions to renew your troop! For more information or call us at 907-248-2250.

1. Click on MY GS in the upper right hand corner of the navigation bar at GirlScoutsAlaska.org.

2. Select “Member Profile” from the drop down menu

3. Log in using your Member Profile username (email address connected to your Girl Scout account) and password, which was created when you joined Girl Scouts. If you experience issues, use the “Forgot Password” Still can’t login? Email customercare@girlscoutsalaska.org

4. Once you are in your profile, click on your “Troops” tab. If you lead multiple troops, be sure to select correct troop from the drop down. You will see a list of all girls and adults who have been previously registered in your troop.

5. On the right hand side of your screen, you’ll want to select “NEXT YEAR” from the drop-down menu. It will read “CURRENT YEAR” by default.

6. Under the “RENEWAL CHOICE” heading, you’ll see the options to renew memberships for those girls and adults. Membership renewal options include:

“RENEW” - Select for each Girl and/or Adult who you will renew today in the same transaction!

“I’LL DECIDE LATER” - Select for any member you want to renew later or in a different transaction.

“DON’T RENEW” - Select for all girls and adults who will not be registering with your troop next year.

7. You can also add a girl or adult to your troop! At the bottom of the screen where it says “ADD A NEW MEMBER TO TROOP,” simply select Girl or Adult, and click GO!

8. If you are trying to renew a girl or adult and you are getting an error message or you do not see her renewal option on your roster, please do not try to add her - call us for assistance to avoid creating a duplicate record.

9. Once you hit Continue, you will be asked to accept the Promise and Law and enter a credit card number to pay for the renewals.

10. Once you see a “THANK YOU” page, you’re all done!