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Renew her Girl Scout membership today!

Renew

Keep her engaged and inspired in challenging times

In challenging times, our Girl Scout grit shines the brightest. That’s why we’re prepared to be a source of consistency for you and your girl when you need it most.

As we navigate through the COVID-19 pandemic together, we’re working hard to ensure your girl has access to the Girl Scout experience she knows and loves in a way she can access right now. And as things continue to evolve and change, we’ll continue to adapt to meet her needs. 

We know many of the things she was looking forward to are canceled right now, but Girl Scouts is still happening. From home and online, for as long as she needs to, she can:

  • Keep the Girl Scout experience going and stay connected while earning badges through online activities with the NEW Girl Scouts at Home 
  • Participate in live virtual events and safe service projects that keep her engaged and inspired
  • Gain tangible, innovative problem-solving and life skills
  • Grow confidence in her outdoor skills and learn how to be a champion for the environment 
  • Expand her imagination through hands-on STEM activities 

The best part is that every experience and skill we can offer her right now will help her continue to be successful at school and in life when it’s time for us all to come together again. 

Because while we have to remain physically apart right now, connection is more important than ever. Whenever you’re ready to renew your Girl Scout membership, we’ll be here for you.

 

Renewal FAQs

2020 Membership Options: Show Love and Sisterhood

Show Love...

While you still have the option of renewing your membership or becoming a new member by purchasing a $30 annual membership, our hope is that you’ll either:

  • Allow Girl Scouts of Alaska to make the purchase on your behalf this year if it alleviates any general anxiety, uncertainty or financial burden you may be feeling. (Select the financial aid box on the registration form) OR
  • Purchase your membership with fall product and cookie credits. (Fill out this form)

Already renewed your membership?  Email at us at customercare@girlscoutsalaska.org and we’ll refund your fee and apply financial aid or cookie credits.

...And Sisterhood

Girls also have the opportunity to spread the love by using fall product and cookie credits to purchase another person’s membership or virtual camp fee. Simply fill out this form and we’ll let the person know about your generous gift.

We're all in this together. Find more information here.

COVID-19 Fall Product and Cookie Credit Use

We know girls have worked hard to earn fall product credits and cookie credits this year. While we have made the hard decision that we won't be holding in-person camp this summer girls will still be able to use their cookie and fall product credits.

We have several types of options for you to choose from. You’ll see more information in this survey, but here are the categories:

-Use cookie credits to pay for virtual camp this year
-Use cookie credits to pay for camp next year
-Use cookie credits to get a free membership this year
-Use cookie credits to pay for a friend to be a Girl Scout
-Use cookie credits to pay for an adult membership in Girl Scouts
-Donate cookie credits back to council to use to pay for programs for other girls
-A combination of the above options
 
We also know that the cookie program isn't finalized and so you might not know exactly how many boxes of cookies your girl has sold this year. That's ok - we're here to help. Just let us know which options you'd like to utilize and we'll apply them in the order that gives you the most benefit!

We hope you’ll attend virtual Girl Scout camp this summer. You can see all our virtual camp programs and sign up here. We will automatically apply credits to all camp registrations just like we have with past in-person camps. We'll take care of it all for you!

Regardless of however else you use credits this year, all left over credits will automatically roll over for use to pay for any council run program and next summer's camp programs (2021). Credits will expire on 9/30/2021. Again, you don't need to do anything for the rollover to happen. It's automatic.

Trouble logging in?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Still having issues? Contact our Customer Care or give us a call at 907-248-2250.

Why should I renew during Early Bird?

Early Bird Registration is Girl Scouts of Alaska's spring renewal opportunity where members can renew for the upcoming year and receive great perks, like:

  • Tier 1 – Pocket Girl Scout Hand Sanitizer
  • Tier 2 – Reusable Color Changing Straw
  • Tier 3 – Early Bird Patch
  • Girls who register between Friday, May 1st– Sunday, May 10th will receive Tier 1, Tier 2 and Tier 3 incentives.
  • Girls who register between Monday, May 11th– Wednesday, May 20th will receive Tier 2 and Tier 3 incentives.
  • Girls who register between Thursday, May 21st- Sunday, May 31st will receive the Tier 3 incentive.

Have a Penny, Leave a Penny

We know this is a challenging time economically for many this year. If you are able, paying for membership now allows our Council to provide financial aid to those who need it. If you are interested in donating memberships for girls, consider doing so at checkout. Thank you for supporting Girl Scouts of Alaska in building girls of courage, confidence, and character, who make the world a better place.

View requirements and more details here.

Why should I participate in Fill Your Troop?

If you fill your troop, each girl in your troop and leaders will receive the 2020 GSAK Fill Your Troop Patch in addition to one entry into a drawing for an additional 5 cents ($0.05) per box for the 2021 Cookie Program. 

Fill your troop prior to June 30th to qualify for the following incentives:

Renew/register 75% of the number of girls in your troop last year:

  • Receive an extra $0.05/box from cookies sold during the 2021 Cookie Season
  • Receive an exclusive GSAK Fill Your Troop patch

Renew/register 100% of the number of girls in your troop last year:

  • Entered into a drawing for additional $0.05/box
  • Entered into a second drawing for your choice of:
    • STEM party-in-a-box (sent to troops or each girl depending on social distancing requirements)
    • Journey Package of your choice (Leader Guide, up to 12 Girl Journey Books, and awards)

BONUS!

Renew/register 2 or more leaders and be entered into a drawing for a certificate for 20% off one store visit.

*Please note – to qualify for 100% troops must register the same number of girls as the previous year. If not all of the girls are returning, we would be happy to help you find new girls to register and join your troop.

Questions? Contact Customer Care at customercare@girlscoutsalaska.org or call (907) 248-2250.

View the flyer here.

What about financial assistance?

Girls and adults who are requesting financial assistance must renew membership individually, not with their troop. Troop leaders cannot request financial assistance on behalf of a girl. 

Girl Scouts of Alaska Confidential Financial Assistance Request

Do I need another background check?

Adult Girl Scout members holding a Girl Scout volunteer role are required to complete a background check every three years. The background check is completed online.

Following the completion of a membership renewal, all volunteers who have not completed a background check in previous years, or have not completed a background check in the past three years, will be asked to complete a background check.

Volunteers completing the background check will receive an email from the background check vendor, including specific directions on completing the background check.

Do I need to renew if I have a Lifetime Membership?

Lifetime members must confirm their volunteer role(s) for the 2020-2021 membership year in MyGS. This ensures we have accurate information about how you are participating this year. There is no payment required to confirm your role. 

How to Renew a Troop: Step-by-Step

Troop Leaders, you can use the following step-by-step instructions to renew your troop! For more information or call us at 907-248-2250.

Renew